CASE STUDY: Freight Brokerage Company Uses Lean Staffing to Boost Track & Trace by 10%, Increase Calls to Truckers by 25%, and Meet Days-to-Pay SLAs

Specializing in load tracking, billing, and excellent communication with truck drivers, a group of Lean Staffing service providers working for a large freight brokerage were able to boost track & trace by 10%, increase calls to truckers by 25%, and meet Days-to-Pay SLAs.

What was the solution?

Hiring remote teams to fill in the gaps for track & trace and invoicing with Lean Solutions Group!

  • 24/7 Track and Trace Support
  • Back-Office Operations

Interested in knowing more about how we were able to boost Track & Trace by 10%, increase calls to truckers by 25%, and meet Days-to-Pay SLAs?

Download Case Study!


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