Freight Broker Boosts Track & Trace with Lean Solutions Group

1
CONTEXT
2
SOLUTION
3
RESULTS

Context

A large freight brokerage company was multiplying but needed help in two main areas: meeting SLAs in track and trace as well as days to pay and finding qualified candidates to fulfill those SLAs.

Solution

The freight brokerage hired a remote team to fill in the gaps, with Lean Solutions Group taking care of:

  • 24/7 Track and Trace Support
  • Back-Office Operations

"Lean has been a big, big play in terms of our back-office operations and track and trace. They are receptive to our issues, and they have a ton of experience and insight. This allows us to meet our growth targets." - Senior Leader, Freight Brokerage Company.

Results

  • Boosts tracks and trace by 10%
  • Increase calls to truckers by 25%
  • Meet days to pay and SLAs
pan_tool

Next Steps

vpn_key

Key To Success

Download success story!

‍

Specializing in load tracking, billing, and excellent communication with truck drivers, a group of Lean Solutions service providers working for a large freight brokerage were able to boost track & trace by 10%, increase calls to truckers by 25%, and meet Days-to-Pay SLAs.

‍

‍

What was the solution?

Hiring remote teams to fill in the gaps for track & trace and invoicing with Lean Solutions Group!

  • 24/7 Track and Trace Support
  • Back-Office Operations

Interested in knowing more about how we were able to boost Track & Trace by 10%, increase calls to truckers by 25%, and meet Days-to-Pay SLAs?

Download Case Study!

‍