tailored to your needs
Strengthen your company’s backbone with skilled back-office professionals and scale simply. Experience another level of supply chain efficiency with our tailored services and industry savvy professionals.
Think outside your borders
Many companies are coming face to face with the challenges of our current global economy. Times have changed and now there are numerous alternatives to augment any company’s workforce like nearshoring and offshoring with staffing experts.
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Entry-Level Back Office Positions
Accomplishes business objectives by identifying and solving customer information and processing problems. He/She will be a key member of the operations team supporting, data management, client reporting, and trade processes.
Performs normal office functions such as, setting up and maintaining files, interviewing callers, and receiving, referring, or answering incoming mail. Gather, compile, and report relevant information to supervisor’s.
Responsible for handling inbound and outbound calls. Reach out to customers in effort to secure funds, and retrieve overdue payments, loans, or bills.
Under general supervision, in a 24/7 inbound call center environment. Technical Support Agents will provide technical and network problem resolution to end-users (customers). Perform question diagnosis, while guiding users through a step-by-step solution process
Customer Service Agent
Provide accurate and efficient product or service information to resolve any emerging problems that our customer accounts might face.
Why is Back-Office support essential to your company?
Back-Office duties are synonymous with operational support. They connect your entire supply chain through tasks that assist Front-Office work.
With the proper teams, implementing Back-Office functions can positively impact your organization by improving operational efficiency and driving profit in challenging markets.
Why is Back-Officesupport essentialto your company?
Back-Office duties are synonymous with operational support. They connect your entire supply chain through tasks that assist Front-Office work.With the proper teams, implementing Back-Office functions can positively impact your organization by improving operationalefficiency and driving profit in challenging markets.
Are you in hyper-growth mode? Expand your company without sacrificing quality by outsourcing skilled professionals, especially trained to handle key, non-client-facing tasks.
Common Back-Office Functions
Skilled professionals properly manage resources and address supply chain challenges to boost company productivity.
Quality is ensured by implementing the right laws, regulations, and standards.
Create value from world-class tech development to simplify your operations and meet industry needs.
Accelerate your recruitment activity with a back-office team that takes care of the entire process.
Advantages of staffing your back office with Lean Solutions Group
- Available, skilled professionals
- 24/7 support
- Shared time zones
- Co-managed model
- Enhanced productivity
- Satellite offices that mirror operations from your main office