Back Office: how to nearshore your back office in 2023

Kathy Monroy
October 20, 2022

Understanding what your business needs to succeed, at times, is frustrating and, in some cases, hard to fathom. Many aspects need to be taken into account to find the perfect solution for your company. Companies have had to deal with many external issues that have affected their revenue and growth aspirations.    

We all know revenue and growth are the essential factors for success in any company. But having either one of them in this day and age can get complicated. Therefore, finding the right alternatives that align with your company’s objectives is crucial.  

Understanding the concept of Nearshoring

Expanding and growing your company does not have to be costly. How? Understanding that your business has back-office or non-client facing tasks like human resources, accounting, track and trace, or tech-related projects that can be managed by an outsourced team.  

Yes, outsourcing has many grey areas. Hence, the birth of nearshoring. It is the same concept as outsourcing but with three significant differences: you are working with a team in your time zone with cultural similarities, and that is just a short 2- or 3-hour flight away.  

Now that you understand that there is an alternative for growth while still maintaining profitability. Let us tell you how.  

What services do you need?

As mentioned, many tasks can be managed by a team in a satellite office. Step back and take a big picture view of your entire operation. How does your company work? What tasks could you hand off to your team in your satellite office, to utilize the employees in your US office to be focused on more complex tasks and objectives?

Our team will guide you in answering these questions, leading you to create a more efficient workflow that will allow you to focus on your core business and walk you through our business model’s specifics.  

Meeting your comanaged team

Once you have decided to work with us, the rest will fall right into place. Our entire process of setting up your offices, hiring, and training your team takes three to five weeks.  

Nowadays, virtuality is everything. You will be able to meet your management team through video calls and create a fantastic working relationship. They will be responsible for managing your team and leading them on the right path. Communication is key! You can decide if you have daily, weekly, or monthly calls with your team to ensure everything is flowing smoothly.  

Recruiting process

The fun part begins! Hiring the all-star team, you need to succeed. All of our candidates are vetted before we present them to you. They are all highly educated, bilingual, motivated professionals eager to learn and take on new challenges.  

You will be able to meet them through video calls and make your own decisions. The best part is: we take care of the entire hiring process. Yes, they are part of your team, but we make sure the whole documentation, payables, and training processes are done thoroughly and in the best way possible.    

Set up your office and operations

We are an extension of your office. Consequently, your office spaces need to feel yours. We accommodate your facilities to have the look and feel of your company with its colors and logo. Your team will share your company culture and will quickly adapt to your way of work.  

Depending on your company’s needs, we start building your office space with your insight and specifications.    

Visit your office in Colombia

Finally, a visit to your offices is a must! Getting to see your entire operation will give you a better understanding of how it works. Also, on-site training is a possibility, and an excellent opportunity to work directly with your team and give them the necessary tools and knowledge to elevate their skill set and improve their performance.  

Colombia is known to have the happiest people in the world, and happiness is contagious! Apart from visiting your offices, you will be able to experience the magic of a country with snow on its mountains and unforgettable sunsets on its beaches. Our office locations: Barranquilla, Cartagena, Bogotá, and Medellín, were strategically selected for their great talent, as well as their breath-taking touristic spots.  

Nowadays, companies need to work harder on finding the right alternatives to grow and improve their revenue. Nearshoring back-office tasks is one of the most effective and cost-efficient ways to do so. Growing and expanding any company is now possible by creating a satellite office in a beautiful country that shares your time zone, culture, and has incredible talent ready to speed up your process to success.


Kathy Monroy is an experienced Communications Specialist and Journalist. Driven to go above and beyond, Kathy produces high-quality content specializing in transportation and logistics, marketing, sales, and technology. Her goals include becoming an expert and an authority in her line of work, always providing her audience with the most relevant and useful information.

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