Is it talent? Resources? Or a change of strategy? Businesses are sometimes stuck on the idea that growth requires a vast amount of money and hours thinking about the next out-of-the-box idea. With Lean BPO, everything becomes simple.
With Lean BPO, we created unique integrated services nurtured by our culture, values, and a high sense of commitment and responsibility with our clients. We recognize that success comes through the understanding of our customer’s industry and putting ourselves in their shoes.
Through our seamless and quick onboarding process we elevate your operational standards and provide:
We give professionals from various industries the opportunity they are searching for to further their careers with established U.S.-based companies, taking care of multiple types of customer interactions based on their bachelor’s degrees and expertise.
“We began to expand our portfolio of services, and in February 2021, our first BPO Account joined us with 27 employees. After three months with us, they had grown to 176 employees + 5 more businesses under our division. I am thankful for the opportunities I have been given and for the coaching all these years. We ARE a people company and always will be! Our employees are our priority, and we will always treat them as such.”
We are a U.S.-based company with Colombian roots specialized in providing comprehensive outsourcing services to our clients, supported by efficient and an elite group of professionals with tremendous skills supported by innovative communications technology systems, competent and experienced professionals, and standardized processes that allow the operational continuity of our clients and overall satisfaction. We are driven by our core values and dedicated to providing results to our customers enhancing their productivity, performance, and growth.
Lean BPO was created with the purpose to become a national leader in the BPO and Contact Center Industry, through innovative technology, the implementation of standardized processes and lessons learned, that ensure quality services, experiences, and the loyalty of our customers.
Integrity
Teamwork
Professionalism
Customer orientation