Customer Contact Week 2025

Caesars Forum, Las Vegas
June 9, 2025

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June 12, 2025

Join us in Las Vegas for the largest customer experience event in North America—Customer Contact Week (CCW). From June 9–12, Lean Solutions Group is proud to be a  sponsor and participate in this must-attend gathering of CX leaders, innovators, and decision-makers.

As the CCW Women’s Sponsor, Lean Solutions Group is spotlighting its commitment to advancing inclusive leadership, workforce innovation, and smarter support solutions across the customer contact ecosystem.

Speaking Session

Wednesday, June 12
1:45 PM – 2:30 PM
Forum 105

From Strategy to Execution: Driving 80%+ Productivity Gains with Integrated AI + Human Solutions

What does a real AI transformation look like in practice? In this candid session, AGL and Lean Solutions Group unpack the full journey—from identifying automation opportunities to scaling execution across teams. Attendees will walk away with practical insights and hard-won lessons on how to enable profitable growth through AI-powered operations.

Want to talk during the event?