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Consero Customer Experience & Contact Center Forum

The Wigwam Resort, Litchfield Park, AZ
October 8, 2025

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October 10, 2025

Shaping the Future of Customer Experience Leadership

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Lean Solutions Group is proud to join the 2025 Consero Customer Experience & Contact Center Forum as an Educational Resource Partner. This exclusive, invitation-only event brings senior CX executives together for tailored content, deep-dive discussions, and strategic networking designed to spark innovation and collaboration across industries.

Leo E. Ospina, Director of Growth & Business Development, and Chris Whelan, SVP of Global CX Development

will engage directly with decision-makers to share practical strategies for:

  • Embedding accountable CX and support teams into operations
  • Aligning people, processes, and technology for stronger brand outcomes
  • Leveraging AI-enabled processes to scale faster, reduce risk, and improve customer satisfaction

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Why It Matters

As CX leaders continue to face pressures to deliver speed, consistency, and measurable results, Lean Solutions Group provides a model that goes beyond legacy BPOs.

We deliver:

  • Live Agent Support and Omnichannel Customer Care
  • Back Office Support and Technical Support
  • AI-Enabled CX Optimization
  • Workforce Optimization

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With 10,000+ professionals across Colombia, Guatemala, Mexico, the Philippines, and the U.S., we partner with organizations seeking operational ownership, brand alignment, and measurable gains from day one.

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Want to talk during the event?