NFI Industries: A Powerful Partnership with Lean Solutions Group

Mariaclara Ramirez
March 15, 2024

NFI Industries, a leader in logistics and transportation services, has forged a remarkable alliance with Lean Solutions Group (LSG), a collaboration that has reshaped their approach to business operations.  

A True Partnership in Action

NFI Industries recognized the importance of data visibility and efficient financial management in the logistics industry. Their pursuit of excellence led them to Lean Solutions Group, where they discovered a like-minded partner who shares their values and commitment to success and decided to open a back office in Colombia operational enhancement.

Ashford Brijlall, Senior Director- Operations Support at NFI Industries, emphasizes the significance of this partnership, stating, "Colombia's team is proactive, not reactive. It's a genuine partnership, they're fully invested in every step. They're easy to collaborate with, always contributing fresh ideas. They don't just ask 'what do you want,' but offer 'here's what we can do.' They truly have skin in the game."  

Elevating Productivity, Visibility, and Integration

The collaboration between NFI Industries and LSG has ushered in transformative changes. Key factors such as productivity, visibility, and team integration have been significantly enhanced. With access to real-time data and the ability to address performance gaps swiftly, NFI Industries has achieved improved production and a more robust brand identity.  

Trust and Transparency: The Cornerstones of Data Management

In the world of data management, trust is paramount. NFI Industries not only entrusted LSG to provide top-notch solutions but also fostered a close working relationship that engenders confidence. It's not just about the customer always being right; it's about ensuring operational integrity as well.  

Unlocking the Potential of Workforce Analytics

NFI Industries recognizes that workforce analytics should be at the core of their offerings. They understand that it's not just about providing data input, HR support, or account management. It's about delivering a unified platform that empowers organizations to assess and optimize performance for both their US and Colombian teams, creating a seamless experience for all users. This aspect is often overlooked in initial product presentations, but NFI Industries is determined to prioritize it. Ashford Brijlall states, "When we pitch our services, it's not just about data input, HR support, or account management. It's about offering a unified platform that empowers you to assess and optimize performance for both your US and Colombian teams, creating a seamless experience for all users. This aspect is often overlooked in the initial product presentation, and it's high time we prioritize it."

Managing All Employees on One Platform

The approach shouldn't segregate employees into categories like 'Colombian employees', 'U.S. employees', or 'Lean employees'. Instead, it should empower organizations to manage all employees on a single platform. NFI Industries believes that assessing performance consistently, regardless of location, is essential because every team member, whether in Colombia or the U.S., contributes to the same goals. As Ashford Brijlall emphasizes, "To truly be a partner, we should assess performance consistently, regardless of location, because whether in Colombia or U.S., they're all contributing to the same goals."

Fostering Valuable Relationships Beyond Borders

NFI values personal connections with every member of their satellite team across all offices. Their commitment to making every team member, no matter how distant, feel included and valued extends beyond expansion efforts. Building these relationships is a cornerstone of their success and collaboration with Lean Solutions Group.

NFI Industries' remarkable success story exemplifies the transformative power of a genuine partnership. With LSG as their trusted partner, they have harnessed the potential of data, productivity, and trust to achieve extraordinary results.  

Ready to experience the same impact and embark on a journey of success?

Contact us today and partner for great results. Together, we can achieve excellence in the world of logistics.


Maria Clara is a translator with an emphasis on the freight market. She has journalism, humanities, and digital marketing background. Maria Clara is passionate about content creation, photography, traveling, cultures, and learning fun facts.

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