Are Your Workers Struggling with Business Change?

Adam Robinson
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May 7, 2025
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minutes

For Employees with Change Anxiety, there’s a New, Cost-effective Way to Monitor Morale and Wellness, So You Can Intervene Before Business Results are at Risk.

It’s the nature of business for companies to change over time, growing more complex. To businesses, this can take many forms as suggested in the graphic below.

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Change can be great for company leaders, who enjoy a bird’s eye view of progress as business strategies take hold. But for employees in the trenches of “transformation,” the impacts on daily work lives can be brutal: mass hirings and layoffs, disruptions to familiar processes and tools, shifting priorities that change go-to-market stances. And more.

Life in a transforming company may be satisfying for some in the long run, but it may not feel that way to those who struggle daily with individual and team objectives.

The prime victim of short-term business change is employee morale. And that can take troubling forms – especially when employee’ lives are also affected by personal pressures at home.

Employee morale can lead a workforce to become alienated and unengaged, putting business performance at risk. And the employees with the most positive impact on their teams may often be the most restless, as they suffer from higher expectations.

Attrition Risks: Employee Engagement Trends from Gartner

In its “2024 Logistics Talent Monitor: Engagement and Job Search Trends,” Gartner looked at employees’ intent to stay on the job, job search patterns, and other trends in the global Logistics industry workforce. Among others, Gartner revealed this finding about Logistics workers: “Entry-level or junior employees demonstrated lower levels of engagement and effort compared to their mid-level and senior peers.”

Are views of employee morale at your organization founded on how your executives are assessing the impacts of change? Or are they based on insights provided from rank-and-file workers? How would your perception of workforce morale change if your more junior workers could speak to you directly, voluntarily, and often – in a cost-effective way?

HR Under Pressure

Companies have a lot to gain by monitoring their valued employees’ morale. But Human Resources – the part of the business most likely tasked with monitoring the employee pulse – is likely under just as much change pressure itself. No leadership team is eager to scale HR comfortably as the company grows and otherwise changes its workforce. Indeed, increased efficiencies (cost reductions) are likely being demanded of the HR team as well.

Without dramatically scaling your HR organization to keep pace with change, can you monitor employee morale and wellness at every location – for remote workers, too? Yes! HR teams in organizations experiencing change can easily monitor employee morale at scale with a simple-to-use tool augmented with AI capabilities.

Automating Employee Engagement Metrics

AI-powered technology provides a new and potentially breakthrough way for companies to manage the work engagement of their employees. It works at every scale, for businesses, at every stage of development; it helps preserve employee well-being, provides insights into employee engagement and mood; and identifies individual workers who are showing early signs of distress. AI alerts for employment sentiment changes provide early warning signs, enabling proactive and targeted HR interventions that directly enhance workforce retention.

In logistics, engaged employees don’t just adapt to change, they help the entire operation stay resilient, productive, and ready for what’s next.

For tech-enabled solutions to your global workforce challenges, reach out to our team today.

ABOUT THE AUTHOR

Adam Robinson is the Transportation & Logistics Content Director at Lean Solutions. Adam is a data-driven storytelling marketer who has fallen in love with the quest to make supply chains as high-functioning, collaborative, waste-free, and productive as possible in an altruistic endeavor to maximize human capital. I work at the intersection of sales, marketing, and product, giving me a unique opportunity to build a community around a platform that meets my passion & personal mission of hyper-efficiency.

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