Introduction
This Acceptable Use Policy (“AUP”) applies to Customers’ and their Authorized Users’ use of the Services. Capitalized terms used but not defined in this AUP have the meaning set out in the Agent Edge Master Subscription Terms (“Terms”). Specific terms in this AUP do not limit more general terms in this AUP.
Prohibited Uses
You may use the Services only for lawful purposes and in accordance with this AUP and the Terms. You will not use the Services or any AI Customer Output:
- In any way that violates, or promotes, facilitates, or contributes to violation of, any applicable federal, state, local, or international law, ordinance, or regulation of any jurisdiction (collectively, “Laws”).
- In any way that is inconsistent with this AUP, including to submit AI Customer Input or generate AI Customer Output prohibited in the Content Standards section of this AUP.
- To build or develop any AI Technology in contravention of, or for use in any manner inconsistent with, this AUP.
- To develop AI Technology that competes with the Services.
- To deceive, defraud, mislead, misinform, defame, abuse, harass, stalk, threaten, or disinform others or track or monitor people without their consent.
- In any way that you know or should know infringes any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any Person.
- In any way that compromises or violates the legal rights (including the rights of publicity and privacy) of any Person.
- To make automated decisions that have a material detrimental impact on individual rights without human supervision in high-risk domains including education, employment, lending, healthcare, finance, legal, housing, insurance, or social welfare.
Additionally, you will not:
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services or any connected or related computer, software, firmware, hardware, device, data, database, system, or network.
- Violate, attempt to violate, or knowingly facilitate the violation of the security, integrity, or availability of the Services or any connected or related computer, software, firmware, hardware, device, data, database, system, or network.
- Attempt to reverse engineer, extract or replicate any component of the Services, including the underlying data or models.
- Introduce or distribute to the Services or use the Services to introduce or distribute any viruses, trojan horses, backdoors, malware, worms, logic bombs, malicious code, or other software, device, technology, or material that is malicious or technologically harmful.
- Circumvent or interfere with features, functionality, filters, or safeguards of the Services.
- Prompt the Services to perform in a way that violates this AUP, the Terms, or any Law.
- Otherwise attempt to interfere with the proper working of the Services.
Content Restrictions and Standards
You will not use the Services to submit, upload, or input any AI Customer Input, or generate or produce any AI Customer Output, that:
- Violates Laws or promotes or facilitates any activity that violates Laws.
- Is inconsistent with this AUP, including the Prohibited Uses section of this AUP.
- Is deceptive, fraudulent, misleading, or otherwise intended to misinform or disinform others.
- You know or should know infringes any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any Person.
- Violates the legal rights (including the rights of publicity and privacy) of any Person or contains any material that could give rise to any civil or criminal liability under Law.
- Impersonates any Person, or misrepresents your identity or affiliation with any Person.
- Gives the impression that it emanates from or is endorsed by us or any Person, if this is not the case.
- Includes any viruses, trojan horses, backdoors, malware, worms, logic bombs, malicious code, or other technology or material which is malicious or technologically harmful.
Disclosures and Consents
- You agree to disclose your use of the Services and obtain consent to use the Services as required by, and in accordance with, Laws.
Monitoring and Enforcement
We may monitor your use of the Services to evaluate your compliance with this AUP and to investigate any suspected or reported violation by you or your Authorized Users. Any violation of this AUP by you or your Authorized Users constitutes a material breach of the Terms. In addition to our rights under the Terms, if we, in our discretion determine that you have violated this AUP, we may:
- Terminate or suspend your access to all or part of the Services.
- Take appropriate legal action.
Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone who accesses or uses the Services. YOU WAIVE AND HOLD HARMLESS LSG AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT OR OTHER AUTHORITIES.
Modifications
You acknowledge and agree that we have the right, in our sole discretion, to modify this AUP from time to time, and that modified terms become effective on posting. You will be notified of modifications through notifications or posts on the LSG website or direct email communication from us. You are responsible for reviewing and becoming familiar with any modifications. Your continued use of the Services after the effective date of the modifications will be deemed acceptance of the modified terms.
